Support & Contact

How can we help you?

Send us a message

Fill in the details below and we'll get back to you shortly.

Contact Info

contact@brainide.com Join our community server

Typical response time

We reply within 24 hours on weekdays.

Frequently asked questions

Why is a game not working?

If a game isn't loading or has issues, use the Report button in the toolbar below the game frame - it sends us the details instantly. You can also try refreshing the page or clearing your browser cache. For persistent issues, feel free to contact us using the form.

Can I play on mobile?

Most games work on mobile browsers. Look for the mobile-friendly badge on each game page. For the best experience, we recommend Chrome or Safari on iOS/Android.

Can I suggest a game to add?

Use the contact form, select 'Game suggestion' as the topic, and tell us the game name. We review all suggestions every week.

How do I report inappropriate content?

Use the feedback button on any game page - it sends us the report directly. We review all content reports within 24 hours.

I want to feature my game on Brainide

Fill in the contact form above or email us directly at contact@brainide.com with your game URL, genre, and embed details. We'll review and respond within 3 business days.